Since 1998 Mark has worked as a Business Interruption consultant, acting for insureds. Prior to that he worked for a leading loss adjusting company as a business interruption adjuster.
Mark has worked as both a loss adjuster and claims preparer, giving him valuable insight into the claims process. Preparing the claim and getting the numbers right is important, but so too is ensuring the communication channels and flow of information operates smoothly to ensure expectations are met, to achieve settlement of the claim.
Over the years Mark has settled business interruption claims for insureds in New Zealand, Australia and the Pacific Islands.
Mark has a strong interest in education and training and over the years has presented workshops on Business Interruption. For six years he was an examiner in Business Interruption for the Insurance Institute of New Zealand. He regularly presents courses for IBANZ throughout NZ.
Mark is a Chartered Accountant, has a Bachelor of Commerce degree, is a senior associate of the Australian and New Zealand Institute of Insurance and Finance and a member of the NZ and UK Institutes of Loss Adjustors.
Eric joined Commercial Loss Management 2011 in the midst of the Christchurch earthquakes claims. He works as a business interruption consultant and has been involved in many claims ranging from complex multiple million dollar losses through to short disruptions for SME’s.
Eric previously worked for over 20 years in senior finance roles in commercial organisations and prior to that for 20 years in the chartered accounting environment including 10 years as a partner of a major international firm.
Eric brings a wealth of commercial and accounting knowledge to the business. Not only has this assisted in the “number crunching” aspects of the loss quantification, but also as important, in other areas of the claim process. Eric’s experience has proved to be invaluable in areas including taking claims from start to finish, dealing with the many stakeholders involved in the claim process and managing client’s expectations. This includes claims both in New Zealand and the Pacific Islands.